We may collect and process the following data:

a) Personal Information

• Full Name

• Email address

• Phone number

• Address (if required)

b) Health & Wellbeing Information

• Relevant medical history

• Mental and emotional wellbeing information

• pregnancy and birth-related information (for Hypnobirthing clients)

This information is only collected where necessary to provide safe and appropriate services.

c) Booking and Payment Information

• Appointment history

• Payment details (processed securely vis third-party providers - we do not store card details)

We use your data to:

• Provide hypnotherapy and Hypnobirthing services tailored to your needs

• Communicate with you regarding appointments and support

• Maintain professional records

• Process payments

• Comply with legal regulatory obligations

We will only use your information where we have a lawful basis to do so.

Under GDPR, we rely on:

• Consent -particularly for health-related information

• Contract - to deliver services you have booked

• Legal obligation - where record-keeping is required

• Legitimate Interests - to run and improve our business responsibility

You have the right to withdraw consent at any time.

We take appropriate measures to protect your personal data, including:

• secure digital storage (password-protected systems)

• Confidential handling of all client records

• Limiting access to authorised individuals only

We retain your data only for as long as necessary, typically in line with professional insurance and legal requirements (often up to 7 years).

All sessions are treated as strictly confidential.

Your information will not be share with third parties unless:

• You give explicit consent

• There is a legal obligation (e.g. risk of harm to yourself or others)

We may use trusted third-party providers (e.g. booking systems, payment processors or email services). These providers are responsible for securely handling your data in accordance with their own privacy policies and UK GDPR requirements.

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data (where legally permissible)

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

If you use our website, we may collect limited data via cookies to improve user experience. You can control cookie settings through your user browser.

If you have any questions about this Privacy Policy or how your data is handles, please contact:

Harriet Thompson Hypnow Harriet@Hypnow.co.uk‍ ‍07934883827

We may update this Privacy Policy from time to time. The latest version will always be available on our website.